Our Company Privacy & Cookies Policy
- What data do we collect?
- How do we collect your data?
- How will we use your data?
- How do we store your data?
- What are your data protection rights?
- What are cookies?
- What types of cookies do we use?
- How to manage your cookies
- Privacy policies of other websites
- How to contact us
- How to contact the appropriate authorities
What data do we collect?
MercatorGear.com collects the following data:
- Personal identification information (name, email address, phone number, address)
- We also collect information about your purchase activity i.e. product, value and date of purchase.
How do we collect your data?
You directly provide MercatorGear.com with most of the data we collect. We collect data and process data when you:
- Register online or place and order for any of our products.
- Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
- Use or view our website via your browse’s cookies.
How will we use your data?
Our company collects your data so that we can:
- Process your order and manage your account.
- Email you with special offers on other products and services we think you might like.
- Contact you in the event of a product recall.
When MercatorGear.com processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
How do we store your data?
Our company securely stores your data at the data centres of our website hosting company, Siteground Hosting Ltd, in the UK and The Netherlands.
Our company complies with the EU General Product Safety Directive, Article 5(1) which require us to keep your contact and purchase details in case we need to contact you over a product recall.
Our company would like to send you information about products and services of ours that we think you might like, as well as those of any future partner companies.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop MercatorGear.com from contacting you for marketing purposes or giving your data to other companies.
If you no longer wish to be contacted for marketing purposes, please send an email to firstname.lastname@example.org request removal from our marketing list.
What are your data protection rights?
Our company would like to make sure you are fully aware of all of your data protection rights.
Every user is entitled to the following:
The right to access – You have the right to request MercatorGear.com for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that MercatorGear.com correct any information you believe is inaccurate. You also have the right to request our company to complete information you believe is incomplete.
The right to erasure – You have the right to request that our company erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that our company restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our company’s processing your personal data, under certain conditions.
The right to data portability – You have the right to request that our company transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us by email at: email@example.com
What are cookies?
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
For further information, visit allaboutcookies.org
- Keeping you signed in
- Understanding how you use our website
- Speeding up your browsing experience
What type of cookies do we use?
There are a number of different types of cookies, however, our website uses:
Functionality – Our company uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first party and third party cookies are used.
Advertising – Our company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our company may share some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
How to manage cookies
You can set your browser not to accept cookies. Please refer to your browser cookies management features to understand how to remove cookies from your browser. In a few cases some of our website features may not function as a result.
Privacy policies of other websites